- Administration and Management: Knowledge of managing the
operations of a business, company, or group.
- Sales and Marketing: Knowledge of advertising and selling
products and services.
- Customer and Personal Service: Knowledge of providing
special services to customers based on their needs.
- Economics and Accounting: Knowledge of producing, supplying,
and using goods and services. Also includes knowledge of the
methods for keeping business records.
- Personnel and Human Resources: Knowledge of the department
that is in charge of the relationship between a company and
its employees. In particular, includes knowledge of the
activities performed by the department.
- Education and Training: Knowledge of teaching and the
methods involved in learning and instruction.
- Mathematics: Knowledge of the rules and uses of numbers.
Areas of knowledge include arithmetic, algebra, geometry, and
- Public Safety and Security: Knowledge of protecting people,
data, and property.
- Law, Government, and Jurisprudence: Knowledge of laws,
rules, court procedures, and the political process.
- English Language: Knowledge of the meaning, spelling, and
use of the English language.
Some restaurant managers are promoted from within the company.
However, most restaurant managers go through formal training
programs. More than 150 colleges and universities offer
four-year programs in restaurant and hotel management or food
service management. Graduates receive a bachelor's degree. In
addition, over 800 community and junior colleges or technical
schools offer programs in these fields. Graduates receive an
associate degree or other certification. Both types of programs
offer classes in nutrition and food planning and preparation.
They also offer classes in accounting, business management, and
computer science. Some programs combine classroom study with
experience in a restaurant setting. Most restaurant chains and
food service companies have training programs for managers.
Trainees receive both classroom instruction and on-the-job
training. Topics include food preparation, nutrition, management
of employees, record keeping, and use of the company's computer
system. Trainees usually receive their first permanent
assignment as assistant managers after six months or a year.
High school students interested in this field should take
business and computer classes. Working in a restaurant or food
service setting would also be helpful.
- Recognize the nature of a problem.
- Manage the time of self and others.
- Inspect and evaluate the quality of products.
- Change behavior in relation to others? actions.
- Express ideas clearly when speaking and writing.
- Choose a mathematical method or formula to solve problems.
- Develop rules that group items in various ways.
- Think of original ideas or creative ways to solve problems.
- Understand new information or materials by studying and
working with them.
- Examine solutions to problems and evaluate their
- Study measures of system performance and review their
- Look for ways to help people.
- Understand spoken information.
- Suggest approaches for applying ideas.
- Motivate, develop, and direct people as they work.
- Analyze needs and requirements when designing products.
- Understand written information.
- Obtain needed equipment, facilities, and materials and
oversee their use.
- Analyze ideas or actions and use logic to determine their
strengths and weaknesses.
- Follow guidelines to arrange objects or actions in a certain
- Go back and forth between two or more activities or sources
of information without becoming confused.
- Use reasoning to discover answers to problems.
- Decide how to spend money to get the work done and keep
track of how the money was used.
- Check how well one is learning or doing something.
- Notice when something is wrong or is likely to go wrong.
- Remember information such as words, numbers, pictures, and
- Concentrate and not be distracted while performing a task.
- Develop a vision of how a system should work.
There are many different interest inventories available. The
results they produce may differ from the interests described
- Have enterprising interests. They like work activities that
involve starting up and carrying out projects, especially in
business. They like to lead and persuade others, make
decisions, and take risks for profit.
- Have conventional interests. They like work activities that
follow set procedures, routines, and standards. They like to
work with data and detail. They prefer working where there is
a clear line of authority to follow.
- Have social interests. They like work activities that assist
others and promote learning and personal development. They
like to communicate with others: to teach, give advice, help,
or otherwise be of service to others.
- Consider independence important. They like to make decisions
and try out ideas on their own. They prefer jobs where they
can plan their work with little supervision.
- Consider achievement important. They like to see the results
of their work and to use their strongest abilities. They like
to get a feeling of accomplishment from their work.
- Consider recognition important. They like to work in jobs
which have opportunities for them to advance, be recognized
for their work, and direct and instruct others. They usually
prefer jobs in which they are looked up to by others.
- Consider good working conditions important. They like jobs
offering steady employment and good pay. They want employment
that fits their individual work style. They may prefer doing a
variety of tasks, working alone, or being busy all the time.
- Consider relationships important. They like to work in a
friendly, non-competitive environment. They like to do things
for other people. They prefer jobs where they are not
pressured to do things that go against their sense of right
Programs and Colleges
You can contact the below organizations for
The Educational Foundation of the National Restaurant
250 South Wacker Drive
Chicago, Illinois 60606
American Culinary Foundation Educational Institute
St.Augustine, Florida 32084