Management Tools & Tips |
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FINANCIAL MANAGEMENT |
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We've
put together some of the most common accounting/financial forms used by
restaurants. For each type of form there's a brief description and the
option of printing a copy for your use. Some of the forms
may not apply to your type of restaurant, but see if you can adapt it to
your needs. Also, there may be entries
not listed on the forms that apply to your business. These forms are not
intended to replace a professional bookkeeper or accountant, but can be
used to assist you in operating your business.
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PEOPLE MANAGEMENT |
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| How
to write a job advertisement How do you write the perfect job advert that will get you the perfect employee? |
How
to hold a job interview Once you've decided who should come in for a job interview, what are the points to remember before they arrive ? |
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| Writing
letters to job candidates Useful advice and examples for offer letters, rejection letters and others |
Writing
a job description A well-written job description can help you find the employees you need, and let the ones you already have understand exactly what they have to do |
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| New
Hire: getting off on the right foot How do you make sure you and your new recruit get off to a good start? |
How
to motivate your staff The attitude of your staff is crucial to the success of your business. We give you some tips on how to get the best out of them… |
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| How
to monitor performance Formal appraisals of your employees, if conducted properly, can be a valuable management tool... |
Promoting
the work-life balance If you want to keep your staff motivated, it’s important to help them strike the right balance between their work and home life |
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| How
to encourage... A look at corporate culture...could it be yours? |
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GENERAL MANAGEMENT |
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| Daily
Advice for on the job Tips for daily use at work and off the job |
Lateral Transfers: Good or Bad? | |||||||||||||||
| How do you know that your restaurant may be in trouble? | ||||||||||||||||
| Is
It Time to Change Your Concept? Here are some warning signs that a concepts time may have passed |
Are You Positioning your business for success? | |||||||||||||||
| Effective menu development | Sales Development through micro-market analysis | |||||||||||||||
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Recruiting the right team can be invaluable to an independent restaurant’s success |
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Dealing With
Difficult Customers |
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| The 5 Cardinal Sins of
Management Absolve yourself of these basic mistakes. |
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| On The Job Dating Keep It Professional : Dating an employee or a subordinate manager is never a good idea |
Exploring Your Options | |||||||||||||||
| What
can I use this for ..? A guide showing the levels of math used in our profession. Great to share with students. |
Management Accountability | |||||||||||||||
| What
is my restaurant business worth? Part 1 How often have you asked yourself this question? Restaurant operators often need to know the approximate value of their restaurant business and/or real estate and personal property, even if they are not currently contemplating a sale of the business. |
What is My Restaurant Business Worth? Part II This article, Part II, is a basic introduction to the valuation of the real estate, including the land and improvements, i.e., the building, landscaping and parking lot. |
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| How to deal with missing staffers | ||||||||||||||||
MARKETING MANAGEMENT |
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| Promotions:
the great give-away Special offers are a great way of bringing in new business. But how do you get started? |
Advertising:
a quick way to waste money? Advertising is in many instances expensive, time-consuming and baffling. But there are some simple guidelines that will help make your advertising work.. |
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| Direct
mail: junk mail with a purpose It may have a dreadful reputation, but direct mail can be a highly effective way of improving your profits... |
Public
relations: a basic guide Public relations are an important part of the marketing mix. Stuart Harrison lays down some golden rules... |
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TECHNOLOGY MANAGEMENT |
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| Hand-held
ordering In a restaurant, getting the order from the customer to the chef needs to be quick and accurate. While the pad and pen will never go out of fashion, increasing numbers of restaurants are turning to more technological methods to speed up the process. Hand-held terminals are one way of doing this |
Choosing
hotel in-room technology What technology do your guests look for when they arrive in their hotel room? What do they need? What would they like? And what could they do without? |
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| EPoS
systems What to look for when buying an Electronic Point of Sale system for your business... |
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RESUME TIPS |
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| 3
Little Resume Things Here are three "little things" to watch out for in your resume to make sure you're putting your best foot forward, sticking that foot in the door and generating job interviews! |
How
to Write an Unsolicited Cover Letter Here's a question heard frequently. "I want to work for a company that is not advertising any openings on the Internet or in the newspapers, but I can't figure out how to write my cover letter. Any suggestions?" |
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I
Me, My -- A Cover Letter Makeover |
Cover
Letter Questions
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| Focus
on Results to Add Punch to Your Resume & Cover Letter If your resume is like most, it's heavy on duties and responsibilities -- the things you do every day. It's probably light on achievements and results |
How
to Follow-up After Applying Online The Web is a great place to find and apply for jobs. You can send your résumé to a dozen companies in just minutes. But what comes next? Is it just a waiting game, or are there follow-up methods you can use to increase your response rate? |
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| Objection!
How NOT to Start Your Resume Well begun is half-done. But far too many resumes being with objective statements that can only be described as ... half-baked |
What
to Do When Nothing Happens What do you do when you've created and sent out the "perfect" resume ... and nothing happens? No calls for an interview. No form letters in the mail. No feedback of any kind. |
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| Passive
Job Hunting How safe is your job? Could you be the next layoff victim on your block |
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